Effective Date: 8 August 2025
Allsortz Services (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring your personal information is handled in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, contact us, or engage our services.
Information We Collect
We may collect the following types of personal information:
Any other information you voluntarily provide to us via phone, email, website forms, or in person.
Contact details – name, phone number, email address, residential or business address.
Service details – information related to the cleaning, lawn, or maintenance services you require.
Payment information – where necessary to process payments.
Website usage information – IP address, browser type, and pages visited when using our website.
How We Collect Your Information
We may collect personal information from you when:
You interact with our website (via cookies and analytics tools).
You make an enquiry via our website, email, or phone.
You engage us to provide services.
You subscribe to our mailing list or request a quote.
Why We Collect Your Information
We collect and use your information to:
Comply with legal and regulatory obligations.
Provide, manage, and complete the services you have requested.
Communicate with you about your bookings, quotes, or enquiries.
Send invoices and process payments.
Improve our services and website experience.
Comply with legal and regulatory obligations.
How We Store and Protect Your Information
Your personal information is stored securely in both digital and physical formats. We take reasonable steps to:
- Protect your data from misuse, interference, loss, unauthorised access, modification, or disclosure.
- Restrict access to authorised personnel only.
While we take every precaution, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share your information with:
- Service providers who assist in delivering our services (e.g., payment processors, IT support).
- Regulatory bodies if required by law.
Any third-party providers are required to protect your information in line with Australian privacy laws.
Cookies & Website Analytics
Our website may use cookies to enhance your browsing experience and collect anonymous analytics data.
You can choose to disable cookies via your browser settings, though this may affect website functionality.
Accessing & Correcting Your Information
You have the right to request access to the personal information we hold about you and to request corrections if you believe it is inaccurate, incomplete, or outdated.
To make a request, please contact us using the details below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
The updated version will be posted on our website with a revised “Effective Date”.